Keep your James & James furniture looking beautiful for years to come with our simple care recommendations. From routine cleaning to long-term maintenance, this guide covers everything you need to protect and preserve your handcrafted pieces.

Have additional questions? Contact Us - We're happy to help!

WOOD

General Care

To maintain the beauty and longevity of your James & James furniture, we recommend the following care practices:

Our wood pieces are finished with a high-quality polyurethane seal that provides a durable, protective top coat. While not indestructible, it offers excellent everyday resilience and can be cleaned easily using mild soap, water, and a soft cloth.

Cleaning

Regular dusting: Use a soft, dry cloth to remove dust weekly. Avoid furniture oils or polishes, as these can dull the finish.

Spills: Wipe spills immediately with a clean, dry cloth. Avoid rubbing or scrubbing, as this can damage the finish.

*Before using any cleaning products, please reach out to our team for guidance to ensure compatibility with your finish and materials.

Maintenance

• Avoid direct sunlight and heat sources to prevent fading and drying.

• Position your furniture in spaces with stable temperatures and away from excess moisture.

• Use coasters, placemats, or trivets to safeguard against marks, stains, and heat.

• Avoid placing hot items directly onto the surface.

• Each James & James piece is crafted from solid hardwood - strong, enduring, and uniquely yours. Like all natural materials, it deserves a touch of care. To minimize scratches or dents, steer clear of abrasive surfaces and sharp utensils.

UPHOLSTERY

General Care

• Keep your upholstery from direct sunlight and away from heat or moisture sources to help prevent fading over time.

• Vacuum the fabric periodically using the proper upholstery attachments to maintain its appearance.

• Light pilling is normal with many fabrics. If needed, you can use a fabric or sweater shaver occasionally to gently remove pills. Pills will lesson as loose fibers are removed.

• For deeper cleaning, we recommend using a professional upholstery cleaning service.

Cleaning

Depending on the fabric selected for your upholstery, a standard cleaning code will outline the recommended method for spot cleaning.

Upholstery Cleaning Codes

• S: Spot clean using a water-free dry cleaning solvent.
• W: Spot clean only with a water-based shampoo or foam upholstery cleaner.
• W-S: Spot clean with an upholstery shampoo, foam free mild detergent, or a mild dry cleaning solvent.
• X: Clean only by vacuuming or light brushing with a non-metallic, stiff bristle brush. Do not use water, foam, liquid cleaning agents, or dry-cleaning solvents.

General Cleaning Guidelines

• Blot spill immediately with a clean, dry cloth to prevent stains from setting.

• Follow the fabric's designated cleaning code to determine the proper spot cleaning method. Test any cleaning product on an inconspicuous area before applying it more broadly.

• Allow the fabric to air dry completely after cleaning to prevent moisture-related issues.

• Avoid using excess water during cleaning to reduce the risk of water rings or mildew developing.

Care and Cleaning for Specialty Fabrics & Leathers

Ultraleather

• Clean regularly with a mild soap and water.

• Wipe up spills as soon as they occur.

• Alcohol based cleaners such as Fantastik® and Formula 409®.

• Sanitize using disinfectants such as bleach (20%) water solution, hydrogen peroxide based, or quaternary based.

• Sanitize using disinfectants such as bleach (20%) water solution, hydrogen peroxide based, or quaternary based.

• Sanitize using disinfectants such as bleach (20%) water solution, hydrogen peroxide based, or quaternary based.

• Air dry.