How It Works
Apply
Complete the Trade Application Form below.
Get Approved
Upon approval, you will receive an email with instructions on how to register your account.
Start Ordering
After registering your account, you'll receive access to our Trade Program benefits, including discounts and additional product customization.
If you selected yes for tax exemption, you will receive an email from Avalara requesting the Sales Tax Exemption Form. Upon receiving the form, the approval process can take up to 5 business days. Once approved, your James & James account will be ready to use! *Sales tax will only be exempt for the qualifying shipping state
Trade Program FAQ
Who qualifies for the Trade Program?
Who qualifies for the Trade Program?
Our Trade Program is open to interior designers, architects, home stagers, builders, contractors, commercial buyers, and other design professionals. You'll need to provide business credentials during the application process.
What discount do trade partners receive?
What discount do trade partners receive?
Trade partners receive exclusive pricing across our entire collection of solid hardwood furniture. Discount details are shared upon approval of your trade application.
Can I order custom sizes and finishes?
Can I order custom sizes and finishes?
Absolutely. Every piece we make is built to order in our Springdale, Arkansas woodshop. We offer a wide range of wood species, finish colors, and custom sizing. Contact your trade specialist for a custom quote.
What are the typical lead times?
What are the typical lead times?
Most standard orders ship within 6–8 weeks. Custom builds and larger commercial orders may take longer depending on scope. Your trade specialist will provide an accurate timeline when you place your order.
Do you handle commercial and hospitality projects?
Do you handle commercial and hospitality projects?
Yes. We work with restaurants, hotels, offices, and retail spaces on custom furniture builds. From executive conference tables to reception desks, our team of skilled carpenters and welders can bring nearly any vision to life.
How do I order samples?
How do I order samples?
Trade partners can request complimentary wood finish and fabric samples through their trade account or by contacting their dedicated specialist. Samples ship within a few business days.
Built in America. Designed for the Trade.
Every piece of James & James furniture is built by hand in our Arkansas woodshop from solid, kiln-dried hardwood — no veneers, no shortcuts. We're proud to partner with design professionals who share our commitment to quality and craft.
