Swatches typically arrive within 3 business days using a third-party parcel service. Once your swatch has shipped from our shop, you will receive an email with tracking information so you can monitor its progress. Please note that shipping times may vary based on your location, weather conditions, and other factors outside of our control.
If you do not see any movement in the tracking number within 24 business hours after receiving your email, please reach out to our team for assistance. You can contact us at care@carpenterjames.com or at 479-633-7557, and we'll be happy to help!